Frequently Asked Questions for IBBSS (FAQ)

1. Registration, Payments & Communication

How do I register and pay for the course?

All registrations must be completed online via the IBBSS Booking Portal. A deposit (credit or debit card) is required to secure your place.
You will receive an email confirmation once your registration is processed within 48 hours.

What payment instalment options are available?

Delegates can choose from two payment methods:

1. Pay in Full

You may pay the entire course at the point of registration.

• Payment Plan Options

            You may select an instalment plan at checkout.

The booking portal will present available payment options and automatically          spread payments for you. The system will also display:

• Instalment dates
• Amounts due
• IBBSS receiving bank details (id applicable)

These options ensure flexibility while allowing IBBSS to confirm bookings with suppliers at key stages.

I am an international delegate. Will I still incur transfer fees?

IBBSS now uses Stripe for all incoming payments. This allows international delegates to pay by card, digital wallet, or bank transfer without additional wire fees charged by our bank (usual exchange-rate conversions still apply).

What information will I receive before the course?

You will receive a digital delegate pack, which includes:

• Full schedule
• Venue maps
• Repertoire list
• Equipment list
• Travel & accommodation info
• Arrival details
• Any pre-course preparation guidance

Additional updates will be sent via email or posted on the website.

Who do I contact for last-minute changes?

• IBBSS Administrative Team: 01642 714464
• Email: registration@ibbss.com

Emergency calls

During IBBSS, delegates will be in rehearsals and sessions where mobile telephones must be switched off. For this reason, an emergency-only telephone number will be provided in the delegate pack.

Delegates may share this number with family or home contacts for urgent situations only (including silent hours). This ensures that critical messages can reach the administrative team, who will relay information promptly to delegates.

2. Accommodation Options for Delegates (Revised)

IBBSS offers three accommodation pathways so delegates can choose the level of comfort, cost and convenience that suits them best.

1. University Accommodation – Dinner, Bed & Breakfast (Single Room)

Delegates may stay in Swansea University’s single en-suite rooms on the Singleton Campus.

This option includes:

• Dinner, Bed & Breakfast
• Private single en-suite room
• Shared kitchen facilities
• Short walking distance to course venues
• DDA-accessible rooms available

2. Recommended Hotels – Dinner Only + Optional Shuttle Bus

Delegates may choose one of the IBBSS-recommended hotels.
These hotels offer good value, have been reviewed by the IBBSS team, andare within walking distance of the venue.

This option includes:

• Evening meal with all delegates
• Optional shuttle bus service for those who prefer not to walk
• Freedom to:

• Share rooms to reduce costs, or
  • Upgrade to hotels, Airbnb or local B&B

Delegates arrange their own breakfast based on the accommodation they choose.

3. Self-Chosen Accommodation – Dinner Only (No Shuttle Bus Provided)

Delegates may book any accommodation not on the recommended list, including Airbnb, guesthouses, campsites, family stays or premium hotels further away.

This option includes:

• Evening meal with all delegates
• Full participation in all course activities

This option does not include shuttle transport, and delegates must arrange their own travel to and from the venue.

Parking

Is parking available at the venue?

Parking on university and council sites remains limited.
The IBBSS team is actively working with local authorities to secure low-/no-cost parking options. Final details will be included in the digital delegate pack.

Course Cohesion

Will new accommodation options affect the unity of the course?

No. Evening meals and social activities remain central to the IBBSS experience, and all delegates dine together. A dedicated social hub will also operate each evening.

Will distance from my hotel limit participation?

Supported hotels are all within a 15-minute walk.
The IBBSS shuttle runs:

• Before morning sessions
• After the final scheduled activities
• After social hub closing time

3. Food & Catering

What catering improvements have been made?

Meals will be provided by an award-winning catering contractor using a dedicated dining area. Vegetarian, vegan, gluten-free, and other requirements are fully supported—please specify during registration.

Will delegates still eat together?

Yes. Shared meals remain an important part of the course experience.

Why is lunch not provided?

Feedback from IBBSS delegates showed that most people prefer the freedom to choose their own lunch options. With the new venue located close to the town centre, many delegates welcome the opportunity to step outside, enjoy a break, and explore a wide range of cafés, restaurants and shops at their own pace and budget.

For those who prefer to stay inside the building, the venue also includes on-site catering facilities, offering drinks, light snacks and lunch options.

This flexible approach allows everyone to choose what works best for them while keeping overall course costs down.

Are refreshments available during the day?

Yes. Tea, coffee, and light refreshments are available during scheduled breaks.
Nearby cafés and shops offer additional options.

4. Course Content & Structure

Has the course content changed this year?

The core IBBSS format remains the same, but enhancements include:

• Expanded masterclasses
• More elective afternoon sessions
• Additional opportunities for individual coaching

Is there a focus on particular musical styles?

Repertoire continues to balance:

• Traditional brass band music
• Contemporary works
• Lighter and entertainment pieces

Will there be new material for returning delegates?

Yes. Each year introduces new repertoire, guest tutors, and workshop themes.

Are there performance opportunities?

Yes. Delegates perform in:

• Brass in Concert entertainment event
• Final Gala Concert
• Optional solo/ensemble opportunities

Additional Event – High Brass & Low Brass Masterclass (1st August)

What is the 1st August Masterclass Event?

IBBSS will host a special one-day High Brass & Low Brass Masterclass on 1st August, led by our expert tutors. This event offers focused technical development, ensemble opportunities, and small-group coaching.

How much does it cost for IBBSS delegates?

There are two price options depending on your accommodation choice:

1. Delegates on the University Accommodation Package. Those registered for the main course with a University Accommodation (Dinner, Bed & Breakfast) package may attend the masterclass for £199. This includes:

•           Entry to the masterclass

•           1 night of university accommodation (31 July or 1 August depending on scheduling)

•           Breakfast & Lunch included

2. Delegates Choosing Self-Arranged Accommodation

Delegates staying in self-booked accommodation may attend the masterclass for £99.

This includes full access to the day’s sessions, workshops and ensemble activities.

Who can attend?

All IBBSS delegates are welcome, regardless of playing level. Spaces may be opened to the public if capacity allows.

How do I register?

Full details and a booking link will be available on the IBBSS website and included in delegate communications.

Can non-delegates attend performances?

Yes. Public attendance is permitted for concerts and some evening events.
Venue and ticket details will be released closer to the event.

5. Delegate Playing Standard & General Guidance

What playing level is expected?

IBBSS welcomes musicians of all abilities, providing:

• A supportive, non-judgemental environment
• Appropriately challenging seating in ensembles
• Beginner-friendly and development ensembles
• Opportunities to progress at your own pace

What practical support is available?

Tutors provide:

• Individual lessons
• Sectional rehearsals
• Guidance on suitable seating positions
• Mentoring throughout the week

I’m unsure if my ability is suitable—what should I do?

Contact the IBBSS team before registering for personalised guidance.

What support is offered to first-time delegates?

New delegates are warmly welcomed. A mentor (experienced attendee) can be assigned if desired.

Can I borrow an instrument?

Delegates must bring their own instruments. However, for overseas tuba players, IBBSS can help to identify short-term hire providers. Please enquire well in advance.

How can I best prepare before arriving?

• Refresh your playing – build stamina and confidence
• Check your instrument – ensure valves, slides, mutes, and accessories are in good working order
• Bring your own music stand (required)
• Review the repertoire once released
• Pack appropriate clothing – including concert attire
• Review travel and accommodation details ahead of time
• Be ready to engage with tutors and fellow musicians

6. Wellbeing & Accessibility

What if I have dietary, medical, or accessibility needs?

Please note all requirements during registration. IBBSS handles this information confidentially and ensures all arrangements are in place before arrival.

Is medical assistance available?

Basic first aid is available on site. Local NHS facilities are nearby, and staff can help with transport or arrangements if needed.

Is the venue accessible for people with limited mobility?

Yes. All key spaces (accommodation, teaching rooms, performance venues) are accessible via ramps or lifts. DDA-adapted rooms are available for residential delegates, and guidance can also be provided to those arranging private accommodation.